Water heater repair & replacement · South Bay & East Bay
No hot water?
Hot again today.
Tell us what’s wrong, get a straight estimate, and approve the price before anyone picks up a wrench. Same-day replacement of 40 and 50 gallon tanks when you call before 6 PM.
- No service or trip fee
- 2-year labor warranty on installs
- Licensed, insured plumbers
- Old tank hauled away free
How it works
Three steps. No surprises.
Tell us the symptom
Online or by phone. Gas or electric, tank or tankless, roughly how old. A photo of the label helps but isn’t required.
Get a real range, then a real price
You see a repair-or-replace range up front. The technician confirms the exact price at your home. Nothing starts until you say yes.
Hot water today
Most 40 and 50 gallon replacements are done the same day. Old tank hauled away, permit and earthquake strapping handled.
Straight answers
What you’re actually paying for
| Question | Answer |
|---|---|
| Service or trip fee? | None. The estimate and the visit are free. |
| Is the quote flat? | It’s upfront, and it depends on repair vs. replace, where the heater sits (garage is easiest), and parts. You approve it before work begins. |
| Same day? | Yes for 40 and 50 gallon tanks when you call by 6 PM. After-hours same-day visits carry a $375 rush fee, stated up front. |
| Labor warranty? | 2 years on installs. Most plumbers offer 1. |
| Which brands? | All major brands. Bradford White preferred, with partner pricing passed to you. |
| Rebates? | Heat pump water heaters qualify for BayREN rebates. Our plumbers are BayREN vendors and handle the paperwork. |
| Financing? | Not offered at this time. |
Replacement includes
Everything to pass inspection
- New tank, delivered and set
- Water, gas, and venting connections to code
- Expansion tank where required
- Seismic strapping and drip pan
- Permit pulled where the city requires it
- Old unit hauled away and disposed
- Walk-through of the new unit before we leave
Where we work
Santa Clara & southern Alameda County
Outside these cities? Call and ask. We’ll tell you straight if we can’t get there today.
Common questions
Repair or replace?
My heater is under 8 years old and stopped working.
Usually a repair: thermocouple, gas valve, heating element, or thermostat. We’ll quote the repair first and tell you if replacement makes more sense.
It’s 12 years or older.
Replacement is almost always the better money. Tanks in this range fail from the inside, and a repair today often buys only months.
There’s water on the floor around the tank.
Shut the cold-water valve on top of the heater and call. A leak from the bottom of the tank means replacement; a leak from a valve or fitting is often a repair.
I smell gas near the heater.
Leave the area, don’t flip switches, and call PG&E at 1-800-743-5000 first. Then call us.
Is my heater still under warranty?
Most tanks carry a 6 to 10 year manufacturer warranty on the tank itself. Bring the model and serial number (on the label) and we’ll check before quoting a replacement.
Ready when you are